Townhouse complex

We Have been using this place as our Family (including many extended members) hotel to stay and eat for past 15 years, always had problems with the booking system and admin staff, but kept coming back for great location and food. NEVER Again! Last Sunday 5th staff messed all our bookings up as usual but were so rude and we got no help from the so called Manager.

Not happy with the lack of communication in regards to shuttle departure.I was met with a blank stare and zero offer for help for the morning shuttle.I was told by the super unfriendly and unhelpful Christian at 5 AM that the shuttle I had booked the evening prior left without me and that I was meant to be at reception at 4:50AM. I arrived at 5 on the dot……All the doors in the rooms slam. Needs to be addressed considering so many ‘guests’ are fifo.Get your act together.

We had a wonderful 2 nights stay here ! It was very clean, well equiped and spacious apartment with beautiful spa bath. Our apartment was a 2-BR apartment eventho it was only 2 of us staying (which we knew in advance). Strategic location in the heart of Margaret River.Upon check-in, the staff wasvery welcoming and accomodating. Highly recommend for staying here!

We had (2 adults plus a toddler) a great 2 night stay at Country Comfort. The room was modern, I really like the huge TV they have in the room, it even has Chromecast. So you can stream your favorite shows from your phone.Our room was on the first floor, facing Great Eastern Hwy. Though there's a bit of traffic noise, it didn't bother us. We even left the patio door open at night. Another perk of having a first floor unit is that we have access to a private patio and quick access to a playground, very kids friendly.The hotel also has a great restaurant, do make an effort to check it out. We had lovely dinner there and the staff were very friendly.My only complaint about the room is that there are no USB ports or sockets beside the bed. You can only charge your phone near one corner.Oh, free parking on site. There's also a bus stop close by if you are driving.Overall, great value.

The hotel is a bit neglected,considering it is peak period. There is a hot tub spa in the pool area and the jets don't work,paint peeling around the place. The pool area is located right on the hwy very noisy. There aren't lifts to all second story rooms. There are rooms that are newer ,that are in a completely different building,further away from all facilities and you have to walk all the way out and away from the hotel at the very back through the car park and then an odd stand alone building. The childrens playground is very neglected,with a very unsafe dodgy attempt to repair a climbing rope wall with odd bits of wood,tape attached. BBQ. area is rundown . The original rooms,are not too bad,but you can hear everything . The location is great,walking distance to fast food and restaurants and race course and buses. There is complimentary air port shuttles.Staff are friendly.

Not sure if the chef was having a bad night, but the food was less than mediocre. Requested my steak medium, came out well done. Chicken wings were dry. Great atmosphere and friendly staff.

The best location in Margaret River. We stayed in the spa apartment overlooking the forrest. The rooms are modern and well equipped. The staff is kind and helpful. Highly recommended!

The room was clean and spacious and the bed very comfortable. We really enjoyed the food in restaurant.The staff are the high point here. Everybody smiled and greeted us warmly and nothing was too much trouble. Very much enjoyed our stay and will stay again.

Love this hotel. Stay here every time I am flying out of Perth. The staff are awesome. So friendly and helpful. The rooms are huge and have all required amenities. Great for families, travellers and business persons. Thank you

Great location for walking. Forrest in the backyard. Town centre in the front yard. So everything can be done without a car. Room are very nice and have a lot of space with all the equipments you will need.